Shipping policy
Shipping Policy
Thank you for shopping with ArcaneLayer! Here is everything you need to know about how we ship your order.
Processing Time
All orders are printed and processed within 2–3 business days. During peak seasons or sales, processing may take up to 5 business days. You will receive a shipping confirmation email once your order has shipped.
Shipping Rates & Delivery
- Free shipping on all US orders over $30
- Standard shipping (5–7 business days): calculated at checkout
- Expedited shipping (2–3 business days): available at checkout
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package through the carrier's website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at hello@arcanelayer.com within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.